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FAQs



How do I Pay on the Site?
Happiness.Gifts offers you multiple payment methods. Whatever be your mode of payment, you can rest assure that Happiness.Gifts trusted payment gateway partners use secure encryption technology (SSL) to keep your transaction details confidential at all times.
You may use Internet Banking, Cash on Delivery and Credit card to make your purchase.
We also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

How do I know my Order is confirmed?
Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS informing you on the estimated date of delivery. You can also check the current status of your order by logging into your account on happiness.gifts and going to TRACK ORDER section.
or
You can simply click the follow link to track your order: LINK (no sign-in required)

What is estimated Delivery Time?
It often takes minimum 3 working days to get the product delivered at your door steps.
Business days exclude public holidays and Sundays.

Estimated delivery time is also dependent on the following factors:
- The Seller offering the product.
- Product's availability with the Seller
- The destination to which you want the order shipped to and geographical location of the Seller.

If i recieve a defective or wrong product, what should i do?
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product, defective or damaged product, please raise a replacement request or get in touch with us.

How to Cancel an Order?
If you wish to cancel your order, please follow these steps:
- You can reach our customer care at 0265-2788163 or write us on help@happiness.gifts and tender your cancellation request.

How do i get in touch with Customer Care?
For any help, query or assistance, please mail us at help@happiness.gifts or call us on 0265-2788163 (available 9AM to 7PM)